Archive for November 18th, 2009

Please Remember to Tip Your Realtors!

November 18th, 2009 categories: Charlotte Real Estate & More, Rhonda Gibbons

OK it’s a bit of a play on words – but the truth is…a good Realtor can be (as my daughter Emily would say) your BFF (best friend forever) as we are charged** with a serious fiduciary responsibility to be your 100% advocate (the BFF part is just icing). I’ve known the members of our TalkCharlotte team Betsy, Donna, Jackie, Blake and of course my favorite Rhonda for years and I can say without hesitation – I have never encountered a situation where one of us put our interest above those of our clients – not once! Do we make mistakes -YES, do we miss things – YES, do our personalities not always mesh perfectly with clients – YES  | but we never put our interests above those of our clients, period. (oh and while we don’t accept tips – gratitude and adulation are welcomed and encouraged – haha)

Our TalkCharlotte team does not only think different, we act different and that is invaluable in a market as crazy and fluid as is today’s Charlotte real estate market! Find a good Realtor, listen to them and share with them your needs, wants and wishes (those matter too).

Rhonda one of the good ones – had an interesting week – on Monday she was crestfallen as a client she had worked with for over a year was outbid on a short sale – sadly what had been a wonderful client relationship and friendship devolved as the client blamed Rhonda (on her Birthday no less) for their low ball bid falling short. But then today this (a more familiar response)…a warm letter of thanks for Rhonda’s exceptional service and extra-personal attention in helping another family relocate to Charlotte. As you read this note think to yourself when was the last time I received a handwritten note like this? It’s no surprise to me or anyone on our team – we’re just glad someone took the time to reflect the true Rhonda – we’re all so proud of her patience, professionalism and what she contributes to our team, the Charlotte community and to the many clients she has helped call Charlotte home!

This from Rhonda’s clients and BFFs…

**Here’s a general overview of just a few of the key principles REALTORS® willingly agree to under the Code: (for more information)

· REALTORS® avoid practices, which may harm the public.

· REALTORS® do not exaggerate, misrepresent or conceal facts related to property or transactions.

· REALTORS® protect and promote their clients’ interests and treat all parties fairly.

· REALTORS® represent themselves truthfully in advertising and other public forums.

· REALTORS® receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.

· REALTORS® respect the exclusive, professional relationship that other Realtors® have with their clients.

· REALTORS® give equal professional service to all clients and customers regardless of race, color, religion, sex, disability, family status or national origin

. · REALTORS® willingly participate in ethics investigations and enforcement actions.

Authored by Mike Gibbons | Discussion: Your Comments Please »